Shipping Policy
Order Processing Time:
– Please allow 3-7 business days for processing and production time before your order ships out.
Shipping Time:
– Average delivery time: 2-5 business days
– Please note that shipping times may vary due to circumstances beyond our control, such as natural disasters, holidays, and weather conditions.
– While we strive to deliver packages on time, we cannot guarantee exact delivery times. Any delivery issues are the responsibility of the shipping company.
Order Cancellation:
– You can cancel your order within 24 hours of placing it without penalty.
– To cancel, simply email us with the subject line “CANCEL” within 24 hours of ordering.
– If the item has already shipped, we cannot cancel the order.
Incorrect Address:
– If you’ve entered an incorrect address, please reply to your order confirmation email with the correct information immediately.
– We can correct the address within 24 hours of receiving the notification.
Please note that we’re not responsible for delays or issues caused by incorrect addresses.
If you have any questions or concerns about our shipping policy, feel free to reach out to us at info@eurthjwells.com.
Let me know if you need any further assistance!